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Specific Programs for Banking & Finance Industry

PROGRAM FOR FRONTLINERS
Selling While Servicing
Effective Communication Skills
Retention & Winning Back Lost Customers

PROGRAM FOR CONSUMER & RETAIL BANKING
Basic Consultative Selling Skills
Telemarketing Skills for Credit Card
Prospecting Skills for Micro Banking
Unlimited Prospecting for Bankers B2C
Adaptive Communication Skills
Selling through Channels & Event Organizing Management
Persuasive Objection Handling & Negotiation Skills
Sales Presentation Skills
Up & Cross Selling and Managing Customer Relationship

PROGRAM FOR BUSINESS BANKING
Basic Consultative Selling Skills
Unlimited Prospecting for Bankers B2B
Persuasive Objection Handling & Negotiation Skills
Account Management

PROGRAM FOR CORPORATE BANKING
High Level Selling
Strategic Selling & Key Account Management

TELEQUEST memiliki program khusus yang telah banyak diterapkan untuk industri Perbankan & Keuangan (Finance & Leasing, Insurance, Securities dll.).
Program ini ditujukan bagi para tenaga pemasar seperti Account Officer, Funding Officer, Customer Service Officer, Relationship Manager, Relationship Officer, Telemarketing Agents, Credit Analyst, Corporate Account Manager, Personal Banking Officer, Institutional Banking Officer, Credit Marketing Officer, Financial Advisor ataupun fungsi lainnya yang bertugas menjual.

Program ini disusun dalam bentuk program komprehensif, program berjenjang, program modular ataupun customized program sesuai kebutuhan spesifik.